A Success Story of Cross - Border Collaboration between Australian Distributor and Suzhou Jinmingchan Technology Co., Ltd.
A Success Story of Cross - Border Collaboration between Australian Distributor and Suzhou Jinmingchan Technology Co., Ltd.
Recently, an Australian distributor established contact with Suzhou Jinmingchan Technology Co., Ltd. via online channels. After in - depth communication, the distributor placed an order for 3,000 smartwatches. The total transaction amount reached $78,000, marking a significant step forward in both parties’ business expansion.
During the sample testing phase, the distributor tested three samples. Initially, due to improper testing methods, the Australian side raised concerns about product quality. Understanding the severity of the issue, our product manager, Lader, promptly took action. He created a detailed video that clearly demonstrated the proper usage of the smartwatches, along with crucial precautions.
After following the instructions in the video, the distributor successfully carried out the tests. The issue was resolved perfectly, further strengthening the trust between Suzhou Jinmingchan Technology Co., Ltd. and the Australian distributor. This incident not only ensured the smooth progress of the order but also laid a solid foundation for future long - term cooperation.
